FAQ's
Q: What does "BD" means?
A: "BD" stands for (Back design). Being a better option for who prefers it this way
Q: When will my package arrive?
A: The current shipping time is 5 to 10 days.
Q: How can I contact you?
A: We hope you can find the solution you need by exploring the store, but if you need a little assistance or simply want to say hi, click the three horizontal lines at the top of the page and select "contact us" or look in the page's feed.
Q: What is the average response time?
A: Our 24/7 customer support team will respond to email requests in less than 24 hours and be available to help with any questions or problems.
Q: How can I receive a refund?
A: Delivery periods back to our warehouse might vary depending on the country you are from and the returns courier you use, so please keep this in mind before contacting our staff.
*Please be aware that it may take up to 7 days for your order to be processed and your refund to be applied once your products have been RECEIVED BY THE WAREHOUSE.
After the refund has been completed, it may take up to 5 days for the money to show up in your account.
When the return has been processed and is marked as delivered, a member of our returns team will be in touch via email to confirm your refund.
But if you need to get in touch with Customer Support about your return, please include in your message:
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Proof of postage (like a receipt)
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The tracking number
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Your order number
We'll then get back to you as soon as we can!